The Evolution of Work - The Changing Nature of the Global Workplace
How Does Where You Live Affect the Way You Work?
In the face of rapid changes in technology, culture, and economies, companies and employees all over the world are noticing a shift in the workplace—and are realizing they must adapt. Technological advancements and global competition for talent are impacting the way people work, leading to increased workplace flexibility, ease of communication across geographic locations, and the need to constantly learn new skills. Additionally, there is a growing focus on doing work that is personally meaningful and fulfills a sense of purpose, which is affecting how both workers and employers approach work.
These changes impact workers all over the world, but different global regions are welcoming the evolving workplace in different ways. The ADP Research Institute® (ADP RI), a specialized group within ADP, conducted a qualitative and quantitative study among employers and employees in four major regions: North America, Europe, Latin America, and Asia-Pacific. This study provided insight into emerging workplace trends, how they affect employees, and how they’re expected to play out in years to come.
Welcoming workplace freedom but skeptical toward global competition
When questioned about workplace freedom, respondents across all four regions claimed to already have increased control and flexibility in their work or expect to within the next three to five years. Respondents felt they currently or in the future will be able to do their work when, where, and how they want and will perform most of their work from a mobile device.
In regard to knowledge, the four regions expressed slight differences. In both North America and Europe, respondents believed they already have access to the people, tools, and information they need to get their work done, as well as the time and resources to learn new skills. However, European workers tended to convey apprehension about having to constantly learn new skills. In Latin America, increased access to technology and knowledge was strongly felt, as the region has seen an increase in the use of technology and its impact in recent years. Because the Asia-Pacific tends to be at the forefront of on-demand learning through technology, that region already has increased access to the technological tools needed to connect with others and quickly learn new skills.
Stability tended to be more of a concern of workers in each region, especially certain groups of workers. In North America, women and older men expressed uncertainty related to long-term job security in the face of global talent acquisition. On the other hand, 84 percent of men in the 18–39 age group were excited about this workforce change, as well as the trend toward contract-based work. European workers were concerned about stability. Respondents believed that the global search for the best talent and the practice of hiring contract workers is well underway and could impact their job security. Similarly, respondents in Asia-Pacific were less positive toward these trends and felt that in the future workers will be skills-based and less reliant on working for an individual company. In Latin America, workers expressed excitement about competing for jobs on a global scale and said they were eager to do contract work.
Moving away from hierarchy and toward purpose-driven work
As more workers all over the world have come to desire a sense of purpose from their work, meaning in the workplace has become an important trend that is drastically shifting workplace ethos. In North America and Europe, most respondents felt this change is already occurring as workers increasingly focus on opportunities that align with their personal values. Likewise, companies are putting a stronger priority on employee care and wellness. In Latin America and the Asia-Pacific, this shift seems to be occurring more slowly, according to worker responses. But even in those regions, there is a belief that in the future, work will be focused on a need for meaning and that companies will have to adapt to reflect this.
Article: Are Millennials Driving Change in the Workplace?
Infographic: The New Way We’ll Work
About this study: In order to understand how workplace trends are impacting the workplace, ADP Research Institute® (ADP RI) conducted an original qualitative and quantitative study among employers and employees in four major regions: North America, Europe, Latin America, and Asia- Pacific. This research provided insight not only into understanding emerging workplace trends but also the needs of employees. This approach provides a more long-term view than simply reviewing trends as they are developing today, and it also anticipates and addresses the new frontier of the global workplace.
Download the Complete Study "Evolution of Work" by ADP