Industry : Retail Marketing
No of Employees : 4000+
Challenge: Elimination of Loss of data, rising processing time and Scalability issues.
Solution : Introduction to ADP’s Cloud payroll platform and Employee Self Service.
The HR Challenge
Their vision to lead the retail marketing sector and to provide uniform experience to their clients across India has made the business spread across the nation at a break neck pace. Expanding business brings its own human resource administration challenges. Previously Channelplay used an on-premise payroll system provided by an external vendor. The software being maintained and supported by the vendor, required to be updated manually which was getting extremely difficult for Mr. Rajesh and his team. Mr. Rajesh Kataria is the General Manager- HR & Administration. The payroll specialist at the company’s headquarter were spending a significant amount of time processing payroll for 3600+ employees and dispatched pay-slips by sending bulk emails.
With its massive expansion in business, and fast growing number of employees reaching 4000 mark, with just 155 employees in the corporate office and the rest spread across 300 cities, the existing payroll system found it difficult to accommodate such changes in scalability and there was a pressing need to update the infrastructure. Due to the manual nature of the system, Channelplay faced the problem of recurrent loss of data along with taxation and pay-slip errors.
In the quest to address the payroll challenges with complete independence of operations, also ensuring ease of scalability and payment disbursement on time, Channelplay chose payroll solutions offered by ADP. ADP’s cloud payroll platform and Employee Self Service (ESS) portal helped Channelplay streamline their end-to-end payroll process by integrating leave, time and attendance data and manage it efficiently without any additional investment in infrastructure.